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Explore practical online learning in the skills that shape your working life.
Execution & projects
Thinking Beyond the Immediate
An immediate fix can create a later problem elsewhere. Practice looking beyond the next task to consider dependencies, longer-term effects and the people affected by a decision.
From $159.75 per participant · 3-hour live-online session in a shared group; date to be agreed
Execution & projects
Making Direction Clear
A direction becomes useful when people can connect it to their own work. Practice explaining the purpose, the choices it implies and the questions the team needs to resolve together.
From $179.95 per participant · 3-hour live-online session in a shared group; date to be agreed
Communication
Email with Purpose
Help an email reader understand why the message matters and what to do next. Practice a clear subject line, a useful opening and a request that includes the necessary context.
From $139.95 per participant · 3-hour live-online session in a shared group; date to be agreed
Communication
A Better Feedback Exchange
Feedback is easier to use when it describes a specific behavior and allows a response. Practice an exchange that makes the observation clear and tests whether both people understand the nex…
From $179.95 per participant · 3-hour live-online session in a shared group; date to be agreed
Communication
Making a Persuasive Case
A persuasive recommendation answers the audience's actual decision. Practice linking a proposal to a relevant need, supporting it with evidence and acknowledging the tradeoffs that deserve …
From $209.75 per participant · 3-hour live-online session in a shared group; date to be agreed
Communication
Presenting Ideas Clearly
Make an idea easier to follow in a short presentation. Practice a simple structure, a clear central message and transitions that help listeners understand how each point supports the next.
From $209.75 per participant · 3-hour live-online session in a shared group; date to be agreed
Communication
Learning from Feedback
Feedback may be useful even when your first reaction is defensive or uncertain. Practice clarifying what was observed, checking the meaning and deciding what you want to apply.
From $159.75 per participant · 3-hour live-online session in a shared group; date to be agreed
Communication
Writing for the Reader
The same information needs a different shape for different readers. Practice choosing the context, level of detail and structure that help a particular reader understand and use your messag…
From $139.95 per participant · 3-hour live-online session in a shared group; date to be agreed
Trust & collaboration
Preparing for Your One-to-One
Use a one-to-one to discuss the work and development that need attention. Practice bringing a focused agenda, useful examples and a clear request for input or support.
From $179.95 per participant · 3-hour live-online session in a shared group; date to be agreed
Trust & collaboration
Leading Useful One-to-Ones
A useful one-to-one gives the other person space to think and still ends with clarity. Practice balancing progress, obstacles and development without turning the conversation into a status …
From $179.95 per participant · 3-hour live-online session in a shared group; date to be agreed
Trust & collaboration
Opening a Tough Conversation
The opening of a difficult conversation can either clarify the issue or trigger a defensive detour. Practice stating an observable concern, its significance and your intention to understand…
From $169.75 per participant · 3-hour live-online session in a shared group; date to be agreed
Trust & collaboration
Working Through Disagreement
Disagreement can reveal a useful difference in priorities or information. Practice separating that difference from the relationship and looking for a workable way to decide or move forward.
From $169.75 per participant · 3-hour live-online session in a shared group; date to be agreed