Privacy Policy

About this notice

Effective September 25, 2026. SIGNATURE TIMEPIECE GROUP LLC operates this website and is responsible for the information shared through its inquiry forms. This notice explains the information involved, how it supports a request and how to contact us about it. Our company and contact details appear below.

The website is intended for professional learning inquiries. It does not provide public accounts, collect payment details or operate an online classroom. Please do not submit sensitive personal information or information about other people that is unnecessary to discuss your request.

Information you provide

An ordinary inquiry includes your name, email address and comment. A training request also includes your phone number and selected programs. Company name, participant counts, online-format preferences and the overall training-request comment are optional. We record the source page, submission time, acknowledgment of this notice and information needed to manage the request and its status.

When you contact us afterward, the conversation may provide further information about the learning you want to discuss. An approximate group size is usually sufficient; the website does not ask you to identify individual participants in a team inquiry.

How the information is used

We use inquiry information to respond, clarify the relevant services, discuss arrangements and keep a record of the request. Training requests receive a reference and an acknowledgment email. Ordinary inquiries receive an on-screen confirmation. Submitting either form does not subscribe you to marketing communications.

We use limited information about your visit and submission to protect forms, recognize repeat attempts and help prevent misuse. Our hosting provider may keep access and error logs to operate and protect the website. We do not use inquiry information to build advertising profiles.

Storage, access and service providers

We keep a record of each inquiry and send relevant details to our company mailbox for follow-up. Access is limited to authorized people who need the information to manage and respond to requests. Our hosting provider and Namecheap Private Email support the website and related correspondence.

Those providers may process information as needed to supply their services. We do not sell inquiry information. Information may also need to be preserved or disclosed where an applicable obligation requires it. We do not promise that every system or communication channel can be completely free from security risk.

Retention

Closed inquiries and completed or cancelled training requests are ordinarily retained for 24 months after closure. Active requests are reviewed annually for continued need. Related notes, history and saved notifications are included in the request-retention process. Backups rotate over 30 days. An applicable obligation or genuine dispute may require a different period for particular records.

Your program selection stays in your browser for 30 days after the last change. Temporary records that help recognize a repeated submission may remain in the browser tab for up to 24 hours. These records do not contain the text entered in your form. The Cookie Policy explains these functions.

Questions, corrections and other requests

Contact us if you want to ask about information you submitted or request a correction or deletion. We may need to confirm that the request relates to you and consider obligations affecting particular records. Applicable rights and response requirements depend on the circumstances and relevant law. The Privacy Requests page explains how to begin without sending unnecessary identifying documents.

Changes and external websites

A revised notice will be published here with an updated effective date when the described practices change. If you follow a link to another website, its own information practices apply. Contact us using the details below if you need clarification about this notice or the way a request is handled.