Working Effectively with AI

Connect learning to your work

A practical place
to begin.

Keep judgment at the center of assisted work

AI can produce a draft quickly, but a useful result still depends on understanding the task and checking the output. This program explores everyday ways to work with AI while retaining responsibility for what you share or use. It focuses on clear instructions, appropriate information and deliberate review rather than a specific product or a collection of shortcuts.

Start with a bounded task you can evaluate. Describe the intended reader, the purpose and the form of a useful answer. Decide what information may be used under your organization's rules and what should remain outside the tool. An example or fictional dataset can often support practice without exposing a real customer's or colleague's details.

Work through a draft and its limitations

In an illustrative exercise, ask for an outline of an internal project update using approved sample information. Compare the draft with the original facts. Does it distinguish completed work from planned work? Has it assigned a responsibility that nobody accepted? Does the tone fit the audience? A fluent sentence is not evidence that the statement is correct.

Practice revising the instruction when the result misses the purpose. Add relevant context, explain a constraint or ask for a different structure. Then review again. Explore when a task is better completed directly, particularly when checking an output would take more effort than producing the needed result yourself.

Make the review visible

Identify which parts of an output need factual verification, which need professional judgment and which are simply wording choices. Check references before relying on them. Keep a clear distinction between a tool's suggestion and a decision you have made. When work is shared, follow the expectations of your organization about disclosure and approval.

Choose a useful practice task

Bring a routine activity such as outlining a document, organizing non-sensitive notes or developing questions for a meeting. Define how you would recognize a useful result and when you would stop using the draft. Available tools and access arrangements can be discussed when you request the program. The learning does not include an automatic software subscription or permission to bypass workplace information policies.

Practices to develop

• Frame an AI-assisted task with a clear purpose, permitted information, intended audience and an output you can evaluate.
• Compare a generated draft with its factual basis and identify where wording has introduced an unsupported assumption.
• Decide whether another revision is useful or whether completing the task directly would be the more appropriate approach.

Topics to explore

Your learning focus.

Start where you are

Who it’s for.

Professionals exploring AI in everyday work

Bring a workplace situation you want to approach differently. We can discuss your experience, priorities and the support that would be useful before agreeing on delivery.

Learning that fits your context

Explore your online options.

Ask about live online, self-paced or blended online learning. The available approach, content scope and schedule are agreed for your request.

Select a preference and optional participant count in your training request. You can also leave both open for discussion.