Stronger Working Relationships

Connect learning to your work

A practical place
to begin.

Improve the agreement between two roles

Working relationships often become strained around recurring handoffs rather than a single dramatic disagreement. This Skill Lab explores what each person needs to do their part and how to discuss the gap between those expectations. It focuses on a specific shared responsibility that can be clarified and reviewed.

Consider an illustrative handoff between the person preparing a proposal and the colleague who approves it. One wants more detail; the other needs a faster decision. Map the information required, the time available and the reason behind each request. Practice describing the difficulty without assigning a motive to the other person.

Agree on something both people can use

Prepare a conversation that asks what would make the handoff workable. The result might be a clearer brief, an earlier draft or an agreed distinction between essential information and optional detail. Name the next action and a point for checking whether it helped. If a constraint cannot be resolved between the two roles, identify who can make the relevant decision. The aim is a practical improvement in coordination that supports the relationship through observable action, rather than a general promise to communicate better.

Topics to explore

Your learning focus.

Start where you are

Who it’s for.

Colleagues who collaborate across roles or teams

Bring a workplace situation you want to approach differently. We can discuss your experience, priorities and the support that would be useful before agreeing on delivery.

Learning that fits your context

Explore your online options.

Ask about live online, self-paced or blended online learning. The available approach, content scope and schedule are agreed for your request.

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